Returns

All purchases are final sale.

Our products are made-to-order so we do not offer returns or exchanges due to invalid shipping address, incorrect order details, personal preference or any other reason other than defective items. 

However, in case of a damaged product or a manufacturing error, Saint Habibi offers a free reprint or a refund if you contact us within 30 days of product delivery. 

Please get in touch with our team emailing: the.saint.habibi@gmail.com and provide a clear photo and video showing the issue.

 

If the product you received is defective or the wrong item—please contact us at hello@sainthabibi.com & we will gladly sort it out. Any claims must be submitted within 10 days after the product has been received. 

Returned/Unclaimed Packages—It is the responsibility of the customer to track the package & inform us it is being returned by the shipping courier for any reason (invalid address, unclaimed package, etc). We will not track returned packages.

If a package is returned for any reason, the only option the customer has is to have the package reshipped and they will be responsible for reshipment costs—a refund due to a returned package is not an option.

Returned packages that are not claimed after 30 days will be donated & we will not be able to offer a refund.